What Is Mediation?
How mediation differs from arbitration and litigation, and when it may help.
Legal Guides / Dispute Resolution
Dispute Resolution
Negotiation, settlement, mediation and arbitration.
Guides in this topic
Mediation Is Assisted Negotiation
How a mediator helps parties understand their interests and explore options.
Preparing for Mediation
What parties should and should not do before and during mediation.
Sri Lanka's New Civil and Commercial Mediation Law
A guide to Act No. 13 of 2026 and its practical implications.
From Destructive to Constructive Conflict: Empowerment and Acknowledgement
How mediation can help conflict move from rigidity and blame toward clarity, flexibility, empowerment and acknowledgement.
Listening as a Communication Tool in Mediation
Why listening matters in mediation, including listening without an agenda, non-verbal communication, summarising, reframing and mirroring.
Understanding Conflict: Looking Beyond the Disagreement
A practical mediation perspective on personal, relational, structural and cultural dimensions of conflict, and the interests beneath positions.
Explore the Dispute Resolution section for more context on these approaches.