Dispute Resolution

Resolving disputes constructively.

Not every dispute needs to end with a prolonged court battle.

English  |  සිංහලෙන් කියවන්න →

Disputes may be addressed in different ways depending on their nature, the parties' objectives and the applicable law.

This section brings together a growing series of practical guides on mediation: what it is, how to prepare for it, how communication and conflict develop, and the legal framework introduced in Sri Lanka in 2026.

Mediation & conflict knowledge hub

Understanding mediation

Start here for the basic idea of mediation, how the process works and how parties can prepare.

Understanding conflict & communication

Explore what happens beneath positions and arguments, and how communication can help conflict become more constructive.

Understanding Conflict: Looking Beyond the Disagreement illustration

Understanding Conflict: Looking Beyond the Disagreement

How personal, relational, structural and cultural factors can shape what lies beneath a visible disagreement.

Read the guide →සිංහල ලිපිය — ළඟදීම
Listening as a Communication Tool in Mediation illustration

Listening as a Communication Tool in Mediation

How careful listening can reveal the concerns, interests, emotions and needs beneath a conflict.

Read the guide →සිංහල ලිපිය — ළඟදීම
From Destructive to Constructive Conflict illustration

From Destructive to Constructive Conflict

How empowerment and acknowledgement can help conflict move from rigidity and blame towards greater clarity and flexibility.

Read the guide →සිංහල ලිපිය — ළඟදීම

Mediation law in Sri Lanka

Legal framework and practical implications of formal civil and commercial mediation in Sri Lanka.

Sri Lanka's New Civil and Commercial Mediation Law illustration

Sri Lanka's New Civil and Commercial Mediation Law

ශ්‍රී ලංකාවේ නව සිවිල් සහ වාණිජ සමථකරණ නීතිය

A practical explanation of Act No. 13 of 2026, including confidentiality, prescription, settlements and court enforcement.

Read the guide → සිංහල ලිපිය — ළඟදීම