You lent money to a friend or relative.
You supplied goods or provided a service, but the agreed payment was never made.
Someone promised to repay you, repeatedly asked for more time, and eventually stopped answering your calls.
What should you do?
The answer is not always simply “file a case.”
Before deciding what legal action should be taken, there are a few practical questions worth considering.
1. First question: Can you prove the debt?
When someone tells me that another person owes them money, one of the first things I want to understand is what evidence exists to prove it.
In practice, clients rarely arrive with a perfectly drafted written agreement.
Instead, I often hear:
- “I have WhatsApp messages.”
- “He admitted the debt during a telephone call. I recorded it.”
- “I have the bank deposit slips.”
- “He gave me a cheque.”
- “There is a handwritten acknowledgment.”
- “I have a promissory note.”
- “There are invoices.”
- “Our mutual friend knows everything.”
- “His business partner was there.”
- “We were family friends. I gave him the money on trust.”
None of these should automatically be dismissed. But neither should any one of them automatically be treated as conclusive proof.
The real question is:
What does the available evidence actually prove?
A bank transfer, for example, may prove that money moved from you to another person. It may not, by itself, prove whether that money was a loan, an investment, a gift, an advance payment or something else.
But if that bank transfer is followed by WhatsApp messages in which the other person acknowledges the amount and promises to repay it, the overall picture may be very different.
So preserve everything connected with the transaction: agreements, receipts, bank records, invoices, messages, emails, letters, cheques and other relevant documents.
Can WhatsApp Messages Be Used to Prove a Debt?
“He Admitted the Debt on the Phone” – What About Call Recordings?
2. What if there is no written agreement?
This is particularly common with loans between relatives, friends and business associates.
People often say:
“We were close friends. Why would I have asked him to sign an agreement?”
The absence of a formal written agreement does not necessarily mean that there is no claim. Other evidence and the surrounding circumstances may still become important.
However, there are situations where the law requires particular formalities.
Transactions concerning immovable property require special care. Agreements dealing with interests in land, including certain leases, cannot simply be treated in the same way as an informal personal loan.
I Lent Money Without a Written Agreement. Can I Still Recover It?
Why Oral Agreements Can Be Dangerous When Land or Property Is Involved
3. “I have his cheque.”
A cheque can be important, but this statement usually leads to several more questions.
When was the cheque given?
Is it dated?
Is the amount already written?
Was it given in payment of an existing debt or merely as security?
Was there an understanding about when it could be presented?
Sometimes clients produce signed but otherwise blank cheques. In other cases, they have kept a cheque for one or two years without presenting it.
Do not assume that an old, blank or incomplete cheque can simply be filled in or presented whenever you choose.
The circumstances in which the cheque was issued and the underlying transaction should first be examined carefully.
I Have a Signed Blank Cheque. What Should I Do? (coming soon)
I Have a Cheque That Is One or Two Years Old – Is It Still Useful?
4. Do you need to go to court immediately?
Not necessarily.
If the debt is genuine and the other person is capable of paying, there may sometimes be a quicker and less expensive solution.
A direct demand, negotiation or properly structured settlement may be enough.
This is particularly worth considering where there is an ongoing business relationship or a family or personal relationship that the parties do not necessarily want to destroy.
The objective should normally be recovering the money, not starting litigation simply for the sake of litigation.
5. Should you send a Letter of Demand?
A Letter of Demand is often an important step before legal proceedings.
It can formally state the amount claimed, the basis of the claim and what the debtor is expected to do within a specified period.
Sometimes a proper demand is enough to bring a long-running informal dispute to a point where the debtor finally pays or comes forward to negotiate.
However, receiving or sending a Letter of Demand should not be treated casually. The wording used and the response given may later become relevant.
What Is a Letter of Demand and What Happens After It Is Sent? (coming soon)
What to Do After Receiving a Letter of Demand in Sri Lanka
How Should You Respond to a Letter of Demand in Sri Lanka?
6. What if the debtor asks to pay by instalments?
There is nothing inherently wrong with reaching a reasonable settlement.
For example, if someone genuinely owes Rs. 500,000 but cannot presently pay the entire amount, repayment by agreed instalments may sometimes make more practical sense than immediately beginning a lengthy dispute.
But repeated promises such as “I’ll definitely pay next month” should not continue indefinitely.
If a settlement is reached, it is generally much safer to record clearly what has been agreed, including the amount acknowledged, instalments and payment dates.
7. What if the person still refuses to pay?
At some point, litigation may become necessary.
Depending on the nature of the claim and the circumstances, an action may be instituted seeking recovery of the money due.
But filing a case is not simply a matter of telling the court, “This person owes me money.”
The claim has to be properly presented and, if disputed, supported by evidence. The other party will also have an opportunity to present a defence.
This is why the evidence discussed at the beginning of this article becomes so important.
8. Winning a case and recovering the money are not always the same thing
This is something people sometimes realise only after litigation has ended.
Obtaining a judgment in your favour establishes your legal entitlement. But if the debtor still refuses to comply, further legal procedures may be required to enforce that judgment.
Therefore, before spending considerable time and money on litigation, it is sensible to think about the practical prospects of recovery as well.
I Won My Money Case. How Do I Actually Recover the Money? (coming soon)
9. “He has no money anyway.”
This raises an important practical distinction.
Having a valid legal claim and successfully recovering the money are not always the same question.
If the debtor has no meaningful income or assets, the commercial value of pursuing lengthy litigation may need to be considered carefully.
That does not mean a debtor can simply escape a legitimate obligation by saying, “I don’t have money.”
It means that legal strategy should take into account both whether you can win and what you are realistically likely to recover.
10. Do not wait indefinitely
Another common mistake is waiting for years because the debtor keeps promising payment.
Sri Lankan law contains time limits governing different kinds of claims, and those periods can differ depending on the nature of the debt and the legal basis of the action.
Therefore, do not assume that because someone genuinely owes you money, you will necessarily be able to commence proceedings at any time in the future.
If a debt has remained unpaid for a considerable period, obtain advice before delaying further.
Before deciding what to do, ask these five questions
- How much is actually owed?
- What evidence do I have to prove the debt?
- Does the other person admit the debt or dispute it?
- Is a negotiated settlement realistically possible?
- If legal proceedings become necessary, is there a realistic prospect of ultimately recovering the money?
The appropriate response may be a simple demand, a negotiated repayment arrangement, mediation, a Letter of Demand or legal proceedings.
There is no single solution suitable for every debt.
The better question is often not simply “Can I sue?” but “What is the most effective way to recover this particular debt?”
General information only. This article provides general legal information. The appropriate legal remedy depends on the facts and documents relating to each individual transaction. Reading this guide does not by itself create an Attorney-at-Law/client relationship.
